Payment Policy
- You may either make payments to MediGo's through the official MediGo's portal provided to you online during the purchase of your Product, or through Cash on Delivery. The MediGo's portal provided to you will be the same for both WhatsApp orders and orders made through the Application.
- The payment will be processed through a third-party payment processor. Online payment confirmation will be made by the aforesaid payment processor. You accept that any issues arising with the payment processor are not attributable to MediGo's.
- Payments may also be made through Cash-on-Delivery (“COD”). COD enables you to pay the delivery agent directly when you receive the order for the Products you purchased. The delivery agent has the right to refuse the delivery if you fail to make the complete payment of the Product. Any losses or damages arising from non-delivery shall be your sole responsibility.
- Delivery Charges for online and COD payments shall be borne by you.
- Once your payment is confirmed, we use a third-party service provider for delivery. Your orders are subject to the availability of such Products. Our acceptance of your offer solidifies your adherence to these Terms. You declare that the Products ordered by you are for personal, non-commercial use.
- There may be certain orders that MediGo's partners cannot accept and service, which may need to be cancelled. Some situations that may result in your order being cancelled include the non-availability of the product or quantities ordered by you, or inaccuracies or errors in pricing information specified by our partners.
- MediGo's also reserves the right to cancel any orders that classify as ‘Bulk Orders’ as determined by Nankarimeds as per certain criteria. An order can be classified as a ‘Bulk Order’ if it meets the below-mentioned criteria, which may not be exhaustive, viz:
- Products ordered are not for self-consumption but for commercial resale;
- Multiple orders placed for the same product at the same address;
- Bulk quantity of the same product ordered;
- Invalid address given in order details;
- Any malpractice used to place the order.
- No cancellation charges shall be levied for the cancellation of an order following the terms of this policy.
- Any discounts provided are at the sole discretion of MediGo's and may be revoked at any time.